Help center
Marked label 101
Get started with an introduction to Marked Label and learn the basics of our services and platform.
We’re a 501(c)(3) nonprofit dedicated to helping other nonprofits build a strong online presence through fundraisers.
We provide a range of branding and web services at no cost to you. Check out our What we offer page to learn more!
Our goal is to help purpose-driven organizations build their brand and website, allowing them to advance their mission online.
Discover Our work page to view case studies on some of the projects we’ve launched.
Absolutely! We can enhance your existing site with a fresh, eye-catching design and implement strategies that attract a wider audience and boost engagement with tools for easier website management.
Generic website builders are great for quick projects, but they become problematic when an organization wants to establish themselves. They are limited in their visuals, layout, and functionality. If you need expert advice, and visuals that stand out, then you need a team that can help you on your journey.
We have a lot of creatives and leaders who will be able to help you on your journey.
A digital ecosystem is a network of online tools, platforms, and services that work together to help an organization run smoothly. It includes things like websites, apps, social media, and other digital tools that connect and support each other to create a strong and consistent online presence and streamlined workflow.
Starting a fundraiser
Find answers to common questions about initiating and managing your fundraiser.
Visit our Fundraise page to first guarantee you meet all the requirements. On that page there will be multiple green buttons with a prompt to start your fundraiser. Once you click the button you will be prompted to fill out a form to set up your fundraiser.
To start a fundraiser Marked Label requires that you are a person, organization, or group that is on a mission to serve others. We break this down further in our Fundraise page under “Who can fundraise?”.
No. There are no fees associated with starting a fundraiser.
After your fundraiser has been launched you can visit your dedicated fundraising page and there will be a section named “Help bring attention on social media” where you can download materials to promote your fundraiser.
We are always available in case an error or problem has occurred with your fundraiser. Email support@markedlabel.org and we will respond in the next 24 hours.
Go to your dedicated fundraising page and the first section of the webpage will have a green bar outlining the amount raised so far and the targeted goal for the fundraiser.
The funds raised from your fundraiser are distributed within Marked Label to start work on your project.
Email support@markedlabel.org to cancel or end a fundraiser along with any other details. Any money collected thus far will be reallocated towards the Marked Label general fund and donated to another ongoing fundraiser.
Giving to a fundraiser
Discover how to contribute to fundraisers and get answers to your donation-related questions.
At the bottom of each fundraising page there is a selection of the dollar amount you would like to donate to the specific fundraiser. Select your preferred donation amount and fill out the credit or debit card details to donate.
Marked Label works with Stripe to accept all debit and credit card providers.
No. We do not have a feature to set up recurring donations towards a fundraiser. You can set up recurring donations when giving as a partner with us. All partner money goes towards the Marked Label general fund.
There is no restriction on the minimum or maximum amount you can donate.
Yes. All donations are anonymous to the public. To NOT be anonymous select the “Display my name” selection under the name field when sending a donation.
Yes. Once you have made your donation we will promptly send you a confirmation and receipt on the amount you gave.
You can track your donations by requesting “View my giving history” on the Manage giving page.
To share a fundraiser with others visit the “Help bring attention on social media” section on the fundraising page. This section will allow you to download promotional content to help bring attention to the fundraiser.
Yes. Marked Label Inc. is a US 501(c)(3) public charity. EIN 99-2972766. Therefore, all donations made directly to the organization are tax-deductible in the US to the extent permitted by law.
If you have additional questions or concerns feel free to reach out to us at any time at support@markedlabel.org
After the fundraiser
Learn what happens once your fundraiser is complete and find answers to related questions.
Yes. After your fundraiser has reached it’s goal the page will be archived and found under “Sort by: Goal complete” in the Find fundraisers page.
When your fundraiser has successfully reached its goal we will reach out to you through the contact information you gave us with the next steps as we begin work on your project.
All Marked Label fundraisers are archived automatically after the goal has been met. Your fundraiser can be found by going to the Find fundraisers page and sorting by “Goal complete”
Becoming a partner in giving
Explore how to join us as a partner and support our mission through collaboration and contributions.
You can make a donation directly to Marked Label by visiting the Partner with us page.
To support a specific campaign or project visit the Find fundraisers page to discover what fundraisers are currently ongoing and need your support.
On the partner giving page, select the “Give monthly” button to schedule a monthly recurring payment.
Managing my donations
Find information on how to track, manage, and review your donations.
You can view your donation history by requesting “View my giving history” on the Manage giving page.
To change your monthly donation payment information go to the Give page, click "Give Monthly", enter your new amount and card information but MAKE SURE to enter the same email you are currently giving monthly with.
If this doesn't concern monthly giving or if you would like us to assist you, contact us at support@markedlabel.org
You can cancel your recurring donation by clicking “Cancel recurring donation” on the Manage giving page.
To change your recurring donation information you have two options:
1). On the Give page, click "Give Monthly", enter your new amount and card information but MAKE SURE to enter the same email you are currently giving monthly with.
2). If you want to change your email, either contact us or go to Manage giving, cancel your recurring donation and set up a new one.
We only approve refunds for a donation under limited circumstances. If you would like to request a refund reach out to us at support@markedlabel.org
You can view and download your donation receipts by selecting “View my giving history” on the Manage giving page.
To view or edit your personal information associated with your donations please reach out to us at support@markedlabel.org
Please be patient if you did not immediately received your donation receipt from us. If after 24 hours you have not received a receipt or follow-up email, contact us at support@markedlabel.org
If you donated towards a fundraiser you will be emailed an impact report when the project has reached completion.
To discover the impact of your donation on our website visit the Find fundraiser page and click a fundraiser you donated towards. If the project has concluded you will find the fundraiser under the “Sort by: Goal complete” category.
After you have clicked into the project’s fundraising page, scroll down to reveal the “Progress report” section. The progress report will reveal the current status of the project. If the project has concluded, the section below the progress report named “Discover the impact” will have a link available to view the impact report.
To contact Marked Label support send us an email at support@markedlabel.org
We use encryption with SSL technology for secure transmission, adhere to PCI DSS standards with Stripe as our compliant payment processor, employ tokenization through Stripe’s secure payment gateway, and do not store your credit card details.
Your security is our priority, and we’re here to address any concerns you may have. For more information on how your donation information is protected, visit Security at Stripe.
If you receive an email from us indicating that your donation is pending, it means you’ve donated from a state where we’re not currently registered. When this happens, we immediately notify our legal team to prepare and submit the necessary paperwork for that state. Once the paperwork is submitted, we’ll send you an email with the receipt for your donation.
If you would like to cancel your donation while its pending, please reach out to us at support@markedlabel.org
Media inquiries
Get information on how to contact us for media requests and press-related questions.
All media professionals can contact us at info@markedlabel.org
Yes. Reach out to us at info@markedlabel.org to request an interview with Marked Label.
The Marked Label press kit is located in our Brand guidelines page.
Inquiries
Find answers to your questions and learn how to reach out for additional support.
Contact us at info@markedlabel.org to discover partnership or sponsorship opportunities with us.
To inquire about career or internship roles email us at info@markedlabel.org
Send your feedback or suggestions to Marked Label at feedback@markedlabel.org
Visit our Newsroom page to get the latest scoop on our activities and news.